Cancelation Policies




Spotmydive allows suppliers (centers and fleets of boats) to choose from the following cancellation policy: flexible, moderate and severe. We will apply to protect both the supplier and the traveler. Each announcement and booking on our website clearly specifies the cancellation policy..

Flexible Policy: Full refund day prior to start diving, except fees


The Spotmydive service fee is non-refundable.
Spotmydive will mediate when necessary and has the final say in all mediated disputes.
A booking is officially canceled when the traveler sends an email with the subject cancellation at the following address contact@spotmydive.com.
Cancellation policies may be superseded by the Guest Refund Policy, safety cancellations, or extenuating circumstances.
Applicable taxes will be retained and remitted.

 

Moderate Policy: Full refund 5 days prior to start diving, except fees


The Spotmydive service fee is non-refundable.
Spotmydive will mediate when necessary and has the final say in all mediated disputes.
A booking is officially canceled when the traveler sends an email with the subject cancellation at the following address contact@spotmydive.com.
Cancellation policies may be superseded by the Guest Refund Policy, safety cancellations, or extenuating circumstances.
Applicable taxes will be retained and remitted.

 

Strict Policy: This policy offers a 50% refund offered until 1 week prior to start diving, except fees


The Spotmydive service fee is non-refundable.
Spotmydive will mediate when necessary and has the final say in all mediated disputes.
A booking is officially canceled when the traveler sends an email with the subject cancellation at the following address contact@spotmydive.com.
Cancellation policies may be superseded by the Guest Refund Policy, safety cancellations, or extenuating circumstances.
Applicable taxes will be retained and remitted.

 
Team Spotmydive